One platform. Four plans. Zero surprises.

Pick a plan and confirm your card on Stripe's secure page. Nothing is charged then: your store gets the whole plan straight away, free for 30 days. When the trial ends, your plan is charged automatically, in advance for your next billing period. Cancel in Plan & Billing before then and you pay nothing.

Orders your customers pay online through a payment gateway you connect (Razorpay, PhonePe or Cashfree) carry a small platform fee: a small percentage that falls as your plan goes up. Cash-on-delivery orders, Partial COD included, carry no fee on any plan. Your gateway's own charges are separate.

Prices are in pounds sterling (GBP) and exclude tax. BuilderBlack plans are sold by Liyaas Solutions Ltd, a UK company. Where VAT or another tax applies, it is added to your invoice and shown separately.

Your plan and any paid apps are billed in advance. An app you add partway through a month is charged on your plan's next billing date, for the days until then plus the month ahead. Order fees are postpaid: the fees on each calendar month's online orders are invoiced after that month ends.

Your store keeps working for a short grace period while we retry and email you. If the pending amount stays unpaid, the store is paused until you clear it; nothing is deleted.

Yes, from Plan & Billing in your dashboard. An upgrade starts as soon as you pay the difference for the rest of your billing period; a downgrade starts at your next renewal. Your data is never deleted on a downgrade.

Yes. Every store gets its own PostgreSQL schema, encryption key, and storage bucket. Another tenant’s queries physically cannot touch your data.

All major credit and debit cards, processed securely by Stripe. If your card is in another currency, your bank converts the charge from GBP and may add a fee. Cards issued in India need international transactions switched on, which you can do in your bank's app.